F.A.Q.

Here are some common questions about Hiro Cosmetics

Products & ingredients

Are all your products vegan?

Yes, you can purchase any Hiro product wihtout having to check the ingredient lists. All our products are vegan.

Do you use ingredients that have been derived from Genetically Modified Organisms (GMOs)?

No, all our ingredients are GMO-free.

Do your products contains synthetic dyes?

No, none of our products contain synthetic dyes / colouring ingredients.

Where / how do you source your mica? I am worried about child labour and impurities.

The concern expressed regarding child labor practices within India’s mica industry is very real and very valid. Our suppliers have strict protocols for our ingredient/vendor sourcing …… due diligence and adherence to sustainability, purity, and enforcement of human rights by our direct and indirect suppliers.

Almost all of our micas are mined and sourced in the USA. For mica originating from India we require the approved vendors we use to adhere to NRSC (National Resources Stewardship Circle) guidelines, an organization dedicated to responsible sourcing in the beauty industry. The mica material is sourced from audited, gated mines and the use of child labor is forbidden. This formal working environment is the only way to ensure compliance, since child labor cannot be ruled out if mica is gathered in publicly accessible areas and villages. 

The main problem today has to do with color cosmetics made in China, where many of the factories use very inexpensive ingredients from India and human rights violations by their sources are not a factor in their decisions.

Do you use nano-sized particles?

No, we don’t.

Do you use talc in your makeup?

No, we don’t, because of its contamination concerns and the fact that it can make makeup look very chalky. We have found better and safer products to replace talc.

 

What is the origin of your products / where are they made?

Our Natural / Organic line is made in the EU (mostly Germany, Czech Republic, and Italy) as well as the USA.

Our mineral makeup line is mostly made in the USA.

Our vegan makeup brushes are made in the EU (Germany).

 

Sustainability

Why can't I order your products directly from you?

We prefer working with specialized shops, salons, and makeup artists. Amongst them are also some online stores where you can easily order our products.

Can you deliver my shirts if I am local?
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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Can I come pick up my shirts?
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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Can you ship internationally?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.

Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Payment
How much do I have to pay to get started?
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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

What is the 3% under allowance policy?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.

Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

How do I go about making payment?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.

Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Still need help? Send us a note!

For any other questions, please feel free to contact us.

022032051 041
Hiro - Natural, Organic & Mineral Makeup Logo

High Performance, Natural Cosmetics with very high organic percentages. Cruelty-free, non-gmo, gluten-free & vegan.

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